P569 takes your privacy seriously. This document clearly explains the types of information we collect, the purposes for which it is used, how we protect it, and your rights as a platform user in Malaysia. Transparency is not just a promise — it is our daily practice.
Six core principles that form the foundation of how p569 handles every Malaysian player's personal information responsibly.
Every data exchange between your device and p569 servers is protected by 256-bit SSL encryption — the same technology used by leading digital banking institutions in Malaysia to ensure your information cannot be intercepted.
P569 never sells, rents, or trades player personal information to third parties for marketing purposes. Your data belongs to you — it is not a commodity to be bought or sold.
All data is stored on servers protected by multi-layered firewalls and intrusion detection systems (IDS). Access to the player database is granted only to authorised p569 personnel.
The p569 KYC (Know Your Customer) process is designed to verify player identity efficiently without compromising privacy. Submitted documents are used solely for verification purposes and stored with full encryption.
Players have the right to access, correct, and request deletion of their personal data at any time. Your account privacy settings allow you to manage communication preferences easily and quickly.
In the event of any security incident affecting your data, p569 is committed to notifying affected players within 72 hours — in line with international data protection best practices.
This Privacy Policy describes p569's practices regarding the collection and handling of personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By registering for or using the p569 platform, you agree to this policy in full.
P569 collects various types of information as you interact with our platform. This collection happens directly from you, automatically through platform usage, and in some cases from trusted third-party sources for identity verification purposes.
| Data Type | Example | Resources |
|---|---|---|
| Identity Data | Name, date of birth, IC number | Registration / KYC |
| Contact Data | Email, phone number | Registration |
| Financial Data | Bank account number, e-wallet | Deposit / Withdrawal |
| Technical Data | IP address, device type | Automatic |
| Usage Data | Game logs, betting history | Automatic |
P569 collects your personal information for legitimate and transparent reasons. We do not collect data beyond what is necessary for the following purposes:
Every piece of information we collect is used for a specific purpose. p569 does not use player data for unrelated purposes without obtaining prior consent.
Identity and KYC information is used solely to verify that you are a real individual entitled to use the platform. Financial information is only used to process transactions you have requested — we do not store your full credit or debit card details in our systems.
Usage data and activity logs are used internally to detect fraud attempts, monitor system security, and understand usage patterns for platform improvement. All analytics performed are aggregated and do not identify individual players in internal reports.
If you have consented to receive marketing communications, p569 may send information about promotions, bonuses, and the latest offers via email or in-app notifications. You can unsubscribe at any time through your account settings or by contacting our support team.
P569 does not sell or trade your personal information to any external party for commercial purposes. However, there are limited situations where information may need to be shared:
All third parties involved in processing p569 player data are required to comply with data protection standards equal to or stricter than those we uphold ourselves.
P569 continuously invests in security infrastructure to ensure player data is always protected at the highest achievable standard:
While p569 takes all reasonable measures to protect your data, digital security also depends on your own actions. Please use a strong password, enable two-factor authentication, and never share your login credentials with anyone.
P569 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of the p569 platform.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You have the right to request a copy of all personal data we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal compliance requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your personal data in a structured, machine-readable format for transfer to another platform.
Under certain circumstances, you may request that the processing of your personal data be temporarily restricted while an investigation is ongoing.
To exercise any of the above rights, please contact the p569 support team via live chat or email. We will process your request within 21 business days and inform you of the action taken.
P569 does not retain your personal data longer than necessary for the purposes stated in this policy. The applicable retention periods are as follows:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. For data in physical format, secure destruction is carried out in accordance with established procedures.
P569 reserves the right to amend this privacy policy from time to time to reflect changes in platform practices, legal requirements, or user feedback. When significant amendments are made, we will notify you via:
Continued use of the p569 platform after amendments take effect will be considered your acceptance of the updated policy. If you do not agree with any amendments, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding how p569 handles your personal data, our team is ready to assist:
We are committed to responding to every privacy-related inquiry within 5 business days. For more complex cases, we will provide progress updates every 7 days until the matter is fully resolved.
Privacy is more than a legal document to us — it is a core value of p569. We believe that player trust is our most valuable asset, and protecting your personal data is how we honour that trust every day.
Now that you know how p569 protects your personal data, register a free account and enjoy 700+ top games with complete peace of mind. Your data security is our responsibility.
SSL 256-bit | PDPA Compliance | 18 years and above only